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©Ot Facade 1
For professionals

Professional services

Tourism professionals, journalists, influencers and bloggers,

these pages are made for you.

Find the team of the Tourist Office, our quality approach, our labels, information about the regulations, the “Souvenirs” shop of the Office, the press area as well as practical information.



The Tourist Office

Located on the FoirailPlace in Mende, the Mende Cœur de Lozère Intercommunal Tourist Office has a reception area of around 100m².
The administrative offices are located on the first floor and have a direct vertical link.
Since 2007, this consolidation of services has made it possible to better coordinate the agency’s activities, which had previously been spread over several areas.

About us

Information and contacts about
the tourist office team
Contact each department
The staff

The Mende Tourist Office

has extended working hours
to welcome the visitor in the best possible way.
Do you want any particular information?
Schedules and contacts

The missions of the Tourist Office Mende Cœur de Lozère.

• Support the notoriety of Mende and his region.
• Be the tourism ambassador for the city and its region.
• Promote the resources of Mende and his region.
• Be consistent with international, national, regional & local development strategies.
• Welcome visitors and locals.
• Value tourism, heritage and culture.
• Coordinate and bring together tourism operators, business tourism, equipment.
• Become a preferred partner to support tourism providers in their evolution and digital development.

But OTI is also:
– Tourist information for holiday visitors,
– Ticket sales for shows,
– Guided tours throughout the year,
– information on local life (useful addresses, events, housing, associations, urban transport, shops, etc.)
– the sale of brochures, guidebooks and other materials for the discovery of the territory and also a souvenir shop.
– the creation and sale of packaged stays in the territory,
– booking of accommodation,
– the creation and publishing of brochures,
– participation in trade and large public tourism fairs in France and Europe,
– the management of subscriptions to Urban Transport Mendois,
– the management of the tourist and local information website,
– the updating of 4 tourist information kiosks,
– updating the snow coverage of the ski resorts in the territory,
– the organization of summer events such as:
* Thursdays of the Cathedral (concerts),
* naturalistic outings, botanical outings, etc.
– the collection of the tourist tax on behalf of the Community of Municipalities.

Who are we ?


Informations & contacts about

The staff of the Tourist Office

Click on:

.     The staff     .

  • Equipe Oti Pont Notre DameEquipe Oti Pont Notre Dame
    ©Equipe Oti Pont Notre Dame
    The staff

The Communication

of the Tourist Office

The Mende Tourist Office manages the communication of its territory on several media.
It made great efforts to be present on all the important promotional tools.


Printed information remains a guarantee of reliability for a wide audience.
We take great care to the quality of our editions, , to best value our partners, tourism professionals.

The Tourist Office ensures the production and marketing of holiday offers, in the form of packaged tourist products and accommodation booking.

The Stays Service allows a showcase of the destination with a highlighting of the activities, and additional visibility of the local partners.

The work of the Stays service is based on relationships, trust for human and friendly exchanges.

It is not a booking center! It is a personalized follow-up for each file and for each partnership.

Come and meet us at tourism fairs in France and abroad:

2022 :
– Salon du Randonneur – Grand Public – Lyon du 25 au 27 mars 2022.
– Micro-marché “La Lozère à Bordeaux” du 20 au 22 mai 2022.
2021 :
Salons annulés pour cause de COVID19
2020 :
Salons annulés pour cause de COVID19
2019 :
– Salon du Randonneur – Grand Public – Lyon du 22 au 24 mars 2019.
– Micro-marché “Plus belle la vie en Lozère” à Marseille du 29 au 31 mars 2019.
2018 :
– Salon du Randonneur – Lyon du 23 au 25 mars 2018. Grand Public.
– Micro-marché “La Lozère en lettres Capitole” à Toulouse – 13 au 15 avril 2018.
2017 :
– Salon du Randonneur – Lyon du 24 au 26 mars 2017. Grand Public.
– Micro-marché “La Lozère pousse le bouchon” à Lyon – 12 au 14 mai 2017

1. The mende-coeur-lozere.fr website

Completely redesigned in 2020, it now meets the standards of tourist destination sites.
Designed to be easily viewed on tablets and mobiles, the site has been developed “mobile first”.
Availability of services and online sales, SEO approach, geolocation of tourist objects are some of the improvements made to the new website.
The immersive editorial content gives it a typical magazine approach that leads to a much more intuitive navigation.
The releases of two foreign language versions (English & Spanish) are planned for 2021 and 2022.
The German version should see the light of day in 2023.


2. Newsletters:

• A promotional newsletter announcing “good deals” and news is sent 3 to 4 times a year to nearly 3,500 contacts.

• A Pro newsletter presents the actions carried out and the events.
It is sent between 2 and 4 times a year depending on the information to be disseminated.


3. Tourist Information Kiosks:

There you can find the news of the territory, what there is “to see” and “to do”, accommodation & the weather.
This information is available 24/24 and 7/7 on:
– 3 display terminals installed in the city center,
– 1 display terminal installed in a holiday village,


What to do?